Airports Vanuatu Ltd (AVL) oversees a critical national function: ensuring safe and efficient air navigation services across the region. As part of this, their workforce includes Air Traffic Controllers (ATC), Flight Information Service Operators (FISO), Aeronautical Information Services publication (AIS) and Air Traffic Safety Electronics Personnel (ATSEP).
The Challenge
While training itself was ICAO-accredited and delivered to high standards, record management was a persistent challenge. Much of the documentation was stored in hard copy or scattered across spreadsheets, making it time-consuming to locate records and difficult to demonstrate compliance during audits or regulatory reviews.
Group Head of Air Navigation Services, Kevin Abel, recognized that a more modern, centralized approach was needed, one that could provide visibility into staff training progress, simplify record-keeping, and support regulatory compliance.
The Solution
Airports Vanuatu partnered with Klayo to digitize and centralize training and competency records. The project had three major components:
- Air Traffic Controller (ATC) Cadets
Klayo mapped all requirements for ATC cadets, from ICAO-accredited courses to on-the-job training, English language assessments, and medical certificates. By digitizing these requirements, AVL can now track each cadet’s journey from ATC Training License through to full licensing, a process that can span up to two years. - Air Traffic Safety Electronics Personnel (ATSEP) Training
For the ATSEP team, Klayo created a streamlined way to record both external training courses and ongoing on-the-job training (e.g., working with navigational aids, metal detectors, and X-ray machines). Recurrent training cycles will also be tracked, ensuring ongoing competency is documented and easily accessible. - Standard Training Packages
In addition to license-related training, AVL identified broader learning needs for safety, security, and operations. Leveraging Klayo’s Standard Training Packages, courses in Safety Management, Airside Operations, and Airport Security Awareness were delivered via the Online Learning Centre (OLC). Records from these programs feed seamlessly into Klayo, giving AVL a single source of truth for all training data.
The Impact
The result has been a step-change in training visibility and compliance management for Airports Vanuatu Ltd:
- Centralized records: All training documents and certificates are digitized and linked to personnel files.
- Audit readiness: Training records are now “one click away,” rather than buried in filing cabinets or Excel sheets.
- Workforce visibility: The team can quickly see who is licensed, who is in training, and where gaps exist.
- Simplified administration: Daily tasks for training administrators have become faster, more accurate, and less stressful.
By modernizing its training record management, Airports Vanuatu Ltd has not only simplified compliance but also built a stronger foundation for workforce development. With Klayo, AVL can now focus on training quality and operational excellence, knowing that record-keeping and audit readiness are under control.
Ready to simplify your workforce compliance? Discover how Klayo’s tailored solutions and Standard Training Packages can help your organization reduce admin time, improve visibility, and stay audit-ready. Contact us to book a demo.
