7Courses
2354Students
Popular Courses
Airport customer experience
Short, practical courses built for airport passenger experience excellence.

Short Course
Facing Confrontation in Customer Service
Certificate
ACES: Airport Customer Experience Specialist
Short Course
Customer Service for Travellers with Disabilities
Short Course
Fundamentos Básicos del Servicio al Cliente en Aeropuertos
Short Course
Airport Customer Service Essentials
Certificate
Certificate in Duty Free and Travel Retail
Certificate
Certificate in Airport AccessibilityPathways
Learning pathways
Structured learning journeys to advance your airport customer experience career.

Certificate
ACES: Airport Customer Experience Specialist
Certificate
Certificate in Duty Free and Travel Retail
Certificate
Certificate in Airport Accessibility
Certificate
ACES: Airport Customer Experience Specialist
Certificate
Certificate in Duty Free and Travel Retail
Certificate
Certificate in Airport AccessibilityCareer Path
Discover your next opportunity
Sign up to My Klayo and explore real career paths across the airport industry.

Customer Service Supervisor
Oversees day-to-day customer service operations within the terminal, ensuring an exceptional travel experience for all passengers.
Customer Service Agent
Assists passengers throughout their journey, delivering exceptional service and ensuring a smooth airport experience.
Airport Duty Manager
Leads shift operations across the airport, ensuring safety, service, and regulatory standards are consistently upheld.Partnerships




We work with leading aviation organisations to keep learning relevant, credible, and aligned to how airports operate.





Here’s what our customers typically ask us
Do you have any specific questions? Contact us and our team will be in touch as soon as possible.
Yes – Ceventas, the company behind Klayo and the Online Learning Centre, is an ICAO TRAINAIR Plus member and all courses are accredited by Airports Council International (ACI).

