Research consistently shows that human behavior and performance is a major contributing factor in 85% of aviation-related accidents, and almost always plays a role in the remaining 15%. That statistic carries a clear implication: understanding how and why people make errors is not a peripheral concern for airport safety professionals. It is central to it.
Airport personnel who are familiar with the most common human error patterns can actively work to avoid them. Their day-to-day performance is directly linked to airport safety outcomes, and that awareness, combined with the right knowledge to act on it, is one of the most effective tools available for reducing incident risk.
About the Human Factors Safety Training Course
The Human Factors Safety Training course helps airport personnel recognize, understand, and actively manage human performance issues in their working environment. It has been rolled out at airports around the world as part of formal safety training programs, including at major international hubs where the scale of operations makes consistent human factors awareness across the workforce a genuine safety priority.
The course is structured across four areas:
- Overview: The role of human factors in airport safety and why it matters
- Understanding Human Factors: The individual, team, and organizational elements that influence how people perform
- Human Factors and Airport Safety: How these elements play out specifically in the airport environment and where risks are most likely to emerge
- Dealing with Human Factor Error: Practical strategies for recognizing and mitigating human error before it contributes to an incident
On the Path to Certificate I in Airside Safety
Human Factors Safety Training is one of five courses that together make up the Certificate I in Airside Safety, which provides a thorough and structured understanding of the key elements of airside safety. The certificate includes:
- Airside Safety Training
- Apron Safety Management
- Human Factors Safety Training
- Foreign Object Debris (FOD) Prevention
- Safety Management Systems Training
Available in French and Spanish
Both the Human Factors Safety Training course and the Certificate I in Airside Safety are fully available in French and Spanish, making them accessible to airport workforces across a wide range of regions and language environments.
- French Certificate I in Airside Safety: Certificat I en sécurité côté piste
- Spanish Certificate I in Airside Safety: Certificado I en Seguridad Operacional en el Lado Aéreo
- French Human Factors Safety Training: Formation sur la sécurité des facteurs humains
- Spanish Human Factors Safety Training:Factores Humanos y Seguridad Operacional
Explore the Human Factors Safety Training course and the full Klayo catalogue of ACI-accredited safety programs at klayo.com.