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Diploma in Leadership Essentials

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Competencies obtainedCourse contentWho should enrolReviews
ACI Online Learning Centre
Overview

About this course

38.0h$2,195

Are you moving into a management role and aren’t sure where to start? Would you like to leverage your existing skills and experience to become a more effective, impactful leader?

Being an effective leader is not easy. There are many challenges to overcome and common pitfalls to avoid. It requires a different way of thinking and more robust skills to delegate, engage and motivate to achieve through your people.

The Leadership Essentials program introduces the fundamentals of effective leadership and gives participants the tools they need to succeed across the three key levels of leadership: self, team, and the wider business.

Competencies

Competencies obtained

On completion of this program, participants will be able to:

  • Understand the leadership behaviours that are critical to success.
  • Increase their self-awareness, influence and impact.
  • Inspire and manage their people more effectively.
  • Achieve results through developing, engaging and empowering others.
  • Build and sustain effective relationships, teams and networks.
  • Effectively lead change.
  • Foster creativity and innovation in their organization.
Content

Course content

The Diploma in Leadership Essentials consists of three online courses:

This course will equip learners with the skills needed to lead from within. Participants will learn how to overcome key challenges faced by managers, how to better manage their own emotions and those of others, how to make more effective leadership decisions, and how to influence, negotiate, facilitate effective meetings and present with impact.

This course covers the following topics:

  • Becoming a Manager and Leader.
  • The Emotionally Intelligent Leader.
  • Problem Solving & Decision Making.
  • Influence and Persuasion.
  • Negotiation.
  • Facilitating Effective Meetings.
  • Presenting with Confidence.

Learn more about the Certificate in Self Leadership

This course covers a range of core people management skills that are crucial to leading teams. The topics covered in this course cover the employee lifecycle and include hiring and onboarding, building and leading teams, motivating your team, effective delegation, and managing performance, providing constructive feedback and setting direction dealing with difficult conversations, coaching and managing conflict.

This course covers the following topics:

  • Recruiting and Onboarding.
  • Building & Leading Teams.
  • Motivating Your Team.
  • Effective Delegation.
  • Setting Direction, Measuring and Managing Performance.
  • Providing Feedback and Coaching.
  • Managing Workplace Conflict.

Learn more about the Certificate in Team Leadership

This course is designed to help participants effectively navigate across the organization. In this course, participants will learn tools and best practices in leadership across finance; risk and crisis management; retention, development and engagement of the workforce; talent management and succession planning; managing diversity; fostering creativity and innovation; leading change; and building internal and external networks.

This course covers the following topics:

  • Manager’s Finance Essentials.
  • Risk and Crisis Management.
  • Driving Employee Engagement.
  • Retaining & Developing Your People.
  • Managing a Diverse Workforce.
  • Fostering Creativity & Innovation.
  • Leading Through Change.
  • Managing Relationships for Leadership Success.

Learn more about the Certificate in Business Leadership

Enroling

Who should enrol?

  • Those aspiring to a career in management.
  • Newly appointed managers and leaders.
  • More experienced managers looking to improve their performance in their current role and as they plan for the next stage of their career.
Chief Operations Officer (COO)
Oversees all airport operational functions, ensuring safe, efficient, and compliant service delivery across airside, landside, and terminal areas.
Reviews

Customer reviews

The course is very good! It presents the concepts clearly and objectively. The module exercises are very well thought out and focus on the most important aspects of the topic. I highly recommend the course.

Luis

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Yes – Ceventas, the company behind Klayo and the Online Learning Centre, is an ICAO TRAINAIR Plus member and all courses are accredited by Airports Council International (ACI).

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