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Certificate in Self Leadership

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Competencies obtainedCourse contentWho should enrolReviews
ACI Online Learning Centre
Overview

About this course

11.0h$895

Being an effective leader requires self-awareness and confidence. Leaders must have a clear understanding of themselves and master several key interpersonal skills before they can effectively lead others and their organization.

The Certificate in Self Leadership taps into this first key level of leadership – the self.

This course will equip learners with the skills needed to lead from within. Participants will learn how to overcome key challenges faced by managers, how to better manage their own emotions and those of others, how to make more effective leadership decisions, and how to influence, negotiate, facilitate effective meetings and present with impact.

Once they have built their own leadership capacity, learners can then go on to complete the Certificates in Team and Business Leadership and translate this foundational knowledge into leading others and shaping their organization.

Note: The Certificate in Self Leadership can be taken as a standalone course, or can be combined with the Certificates in Team and Business Leadership, to obtain the Diploma in Leadership Essentials.

Competencies

Competencies obtained

On completion of this course participants will be able to:

  • Understand the typical demands and challenges that a manager must deal with.
  • Understand the leadership behaviours that are critical to success.
  • Use their understanding of emotions to perform more effectively.
  • Increase their self-awareness, influence and impact.
  • Solve leadership problems successfully.
  • Think and act more strategically.
  • Negotiate effectively, overcome resistance and reach effective agreements.
  • Facilitate effective business meetings.
  • Present with credibility.
Content

Course content

The Certificate in Self Leadership consists of the following seven online modules:

  • Common management and leadership myths.
  • Overcoming common challenges faced by managers.
  • How to lead your team in a fair and consistent manner.
  • How to self-assess your leadership skills and competencies and further your growth.
  • Using emotional intelligence to better deal with complicated situations at work.
  • Regulating your own emotions.
  • Understanding the emotions of others.
  • Getting to the root cause of problems.
  • Evaluating alternatives.
  • Planning, implementing and evaluating the chosen solution.
  • Thinking strategically and ensuring alignment with organizational goals.
  • Navigating political waters in order to influence and persuade.
  • Building influence through personal credibility and trustworthiness.
  • Developing and presenting a business case.
  • Pitching ideas in a convincing, succinct, and confident manner.
  • Preparing for negotiation.
  • Focusing on the issue at hand.
  • Developing creative solutions.
  • Overcoming challenges in order to facilitate workable agreements.
  • Utilizing active listening and non-verbal communication to improve negotiation outcomes.
  • Preparing for and facilitating effective meetings.
  • Ensuring meeting objectives are reached.
  • Planning and building effective presentations.
  • Ensuring successful delivery.
  • Overcoming public speaking anxiety.
Enroling

Who should enrol?

  • Those aspiring to a career in management.
  • Newly appointed managers and leaders.
  • More experienced managers looking to improve their performance in their current role and as they plan for the next stage of their career.
Chief Operations Officer (COO)
Oversees all airport operational functions, ensuring safe, efficient, and compliant service delivery across airside, landside, and terminal areas.
Reviews

Customer reviews

This module is particularly beneficial to my development as a manager. I identified some of my weaknesses and more importantly how I can address them. Thanks for the guidance.

Paulette

Better understanding of how to control my emotions and how it may affect my team and their perception of me.

Sarah

This course was an eye opener. I am grateful for the opportunity to learn techniques that will assist me in preparing for a presentation or a speech.

Judith

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Yes – Ceventas, the company behind Klayo and the Online Learning Centre, is an ICAO TRAINAIR Plus member and all courses are accredited by Airports Council International (ACI).

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