Certificate in Airport Commercial Management

Overview

About this course

13.0h$895

The Certificate in Airport Commercial Management provides participants with an understanding of the foundation elements of the non-aeronautical revenue business at airports.

The course addresses the fundamentals of the airport commercial world including many aspects of commercial operations that are unique to the airport industry and provides an excellent foundation to airport personnel who would like to better understand the non-aviation business of airports.

Competencies

Competencies obtained

On completion of this course participants will be able to:

Understand the various airport commercial operations and the important role commercial activities play in the airport business
Describe the main components of a successful commercial strategy
Explain the fundamental principles that impact the delivery of a good commercial scheme
Explain the key building blocks of an effective, targeted airport commercial offer
Put in place a framework to implement a successful, sustainable commercial program

Content

Course content

The Certificate in Airport Commercial Management consists of the following five modules:

Introduction to Airport Commercial Operations

Developing a Commercial Strategy and Masterplan

Commercial Planning

The Commercial Offer

Maximizing Commercial Performance

Enroling

Who should enrol?

Graduates and job seekers wishing to start a career in airport commercial management
Team members, supervisors, and managers with commercial management responsibilities
Existing employees that would like to enhance their knowledge and skills in airport commercial management
Employees wishing to enhance their career opportunities and advance to leadership and management positions

Manager - Landside Operations

Manages all airport landside operations, ensuring safe, efficient, and compliant service delivery across ground transportation, parking, and terminal access.

Reviews

Customer reviews

I found it very interesting to learn how the commercial area behaves within the facilities of an airport, as well as what factors we should consider important and which ones not.

Sabrina

Content was well organized and structured. Not only this course gives an understanding of the airport commercial management, but also many of the commercial strategies applies to different verticals. I specifically like the commercial performance monitoring.

Deldar

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Speak with a training expert

Yes – Ceventas, the company behind Klayo and the Online Learning Centre, is an ICAO TRAINAIR Plus member and all courses are accredited by Airports Council International (ACI).