Course content
This course covers the following topics:
- What is assessment and why is it such a key part of training?
- Methods for assessing competence.
- The key steps involved in developing assessment tools.
- Designing valid and reliable assessments.
- Ensuring assessments are balanced, accessible, and practical.
- Common question types and when they’re most effective.
- Effectively assessing different levels of learning (Bloom’s Taxonomy).
- Pitfalls to avoid when writing assessment questions.
- On-the-job observations vs. simulated assessments.
- The importance of observation checklists and qualified assessors.
- Why it’s important to evaluate your training.
- Tried-and-tested methods for effectively evaluating training effectiveness and demonstrating return on investment.
- What records you need to keep, why it matters, and methods for doing so.








