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Effective Business Writing

Two professionally dressed individuals standing side by side with arms crossed on a white background
Competencies obtainedCourse contentWho should enrolReviews
ACI Online Learning Centre
Overview

About this course

1.5h$150

Many of us write business documents, including emails, memos, letters, proposals and reports on almost a daily basis. Therefore, the ability to write effective and appropriate business communication is vital for success in the workplace. But how do you ensure that your written communication has the desired impact and presents a professional image?

This course provides you with the knowledge needed to identify your audience and purpose and plan and write clear, concise and accurate business documents and messages.

The skills learnt in this course will help you get your message across clearly and ensure what you write is read and acted upon.

Competencies

Competencies obtained

On completion of this course participants will be able to:

  • Identify and cater to their intended audience.
  • Identify and write effectively for their purpose: to inform, respond or persuade.
  • Write in a more clear, concise and organized manner.
  • Understand how to proofread in order to produce more focused, polished and effective business documents.
Content

Course content

The Effective Business Writing course covers the following topics:

  • Determining the intended readers and purpose of a business document.
  • Writing effective business messages for a given audience and purpose.
  • Using clear, concise and accurate language.
  • How to structure written content for greater reader understanding.
  • Techniques for editing and proofreading.
  • Reviewing the appropriateness, clarity, accuracy and completeness of business documents.
Enroling

Who should enrol?

  • Those working in business seeking develop their professional writing skills.
  • Anyone who wants to grow their professional skillset and boost their career prospects.
Manager - Procurement
Manages all airport procurement activities, overseeing sourcing, contract negotiation, vendor management, and regulatory compliance.
Reviews

Customer reviews

Great course. Very informative. The examples helped me grasp the concept better.

Sephora

Very informative course enjoyed the layout of the program along with the direct messages.

Raymond

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Here’s what our customers typically ask us

Do you have any specific questions? Contact us and our team will be in touch as soon as possible.

Speak with a training expert

Yes – Ceventas, the company behind Klayo and the Online Learning Centre, is an ICAO TRAINAIR Plus member and all courses are accredited by Airports Council International (ACI).

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