Today, we are announcing the next evolution of Klayo. A version that brings together workforce intelligence, training, and career development into a single, connected platform purpose-built for airports.
It combines the workforce planning and compliance capabilities that Klayo is known for with the 17 years of training expertise of the Online Learning Centre, and adds a new layer: My Klayo, a dedicated experience for current and future airport workers to own their professional development journey.
This is the most significant step forward in Klayo's history and it reflects something we have heard consistently from the airports we work with: the separation between workforce data, training systems, and employee development creates friction that slows everything down. Different teams using different tools, looking at different versions of the truth, making decisions with incomplete pictures. Klayo was built to close those gaps.
What Is Changing
At its core, this new version consolidates what has historically been managed across disconnected systems into one platform. Workforce planning, skills and competency management, compliance tracking, training delivery, and career development now live in the same environment, connected by the same data, accessible to the same people.
The Online Learning Centre's catalog of ACI-accredited courses and professional development programs is now fully integrated into the Klayo ecosystem which means that training is no longer a separate activity that gets recorded after the fact. It is now connected directly to role requirements, competency frameworks, and compliance standards within the platform. When an employee completes a course, their qualification profile updates automatically. When a gap is identified, the relevant training is right there.
Introducing My Klayo
My Klayo is a new part of the platform designed specifically for individuals whether currently working in the industry, or planning to. For the first time, airport professionals will have a personal view of their skills, qualifications, career progress, and development opportunities, all in one place.
This matters because one of the clearest findings from industry research is that employees who can see a future within their organization are significantly more likely to stay. ACI World's 2025 Workforce Management Report confirmed that airports embedding growth pathways into the employee experience see measurable improvements in retention and engagement. My Klayo makes that visibility real. Employees can see what qualifications they hold, what their role requires, what gaps exist, explore different careers and understand what development pathways are available to them. My Klayo turns career progression from something that happens behind closed doors into something the employee owns and can act on.
Why Now
The airport industry is facing a structural workforce challenge that is not going away.
- Boeing projects demand for nearly 2.4 million new aviation professionals by 2044.
- Turnover rates in ground handling reach as high as 50 percent in some regions.
- Replacing a skilled aviation professional costs between 75 and 300 percent of their annual salary.
- Expectations from the new generation are changing with career visibility, meaningful development, and digital-first experiences as a baseline.
These pressures demand a response that goes beyond better scheduling or more compliance tracking. They require a connected approach where workforce intelligence, training, compliance, and employee development are part of the same system, informing the same decisions, serving the same goals.
That is what Klayo is built to deliver.
What This Means for Our Customers
For airports already using Klayo, this is a natural extension of the platform you know. The workforce intelligence, compliance management, and job benchmarking capabilities you rely on are still there, now enhanced by integrated training and the new My Klayo experience for your employees. The transition will be supported by our implementation team, and we will be sharing detailed migration information in the coming weeks.
For airports relying on our training courses, the high-quality, accredited content you trust us for will remain unchanged but it will now support better skills and career development visibility.
For airports exploring their options, Klayo represents the most complete workforce platform available for the aviation sector. We would love to show you what it can do.
More to come very soon at klayo.com or contact our team to schedule a demo.