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Airport Operations Diploma Program

Competencies obtainedCourse contentWho should enrolReviews
ACI Online Learning Centre
Overview

About this course

45.0h$2,195

The Airport Operations Diploma Program will provide participants with a broad understanding of Airport Operations in the areas of Airside Operations, Terminal and Landside Operations and Business Operations and prepare them with the knowledge to successfully address the operational and business needs of 21st century airports.

Competencies

Competencies obtained

The Airport Operations Diploma Program provides participants with:

  • A broad understanding of airside operations at an airport, including the various components of Airside Operations and how these components interact with each other to form an operational system.
  • The knowledge to optimize airport terminal and landside operations and provide a positive passenger experience in harmony with security requirements and revenue-generating activities.
  • An understanding of airport business operations, including economic and regulatory principles, how airports are organized and the process of strategic, master and operations planning.
Content

Course content

To achieve the Airport Operations Diploma, candidates must successfully complete the following three courses within a three-year time frame:

The Certificate in Airside Operations provides participants with a broad understanding of airside operations at an airport. Participants will develop an understanding of the various components of Airside Operations and how these components interact with each other to form an operational system.

The Certificate in Airside Operations consists of the following seven online modules:

  • Airside Infrastructure, Facilities and Personnel
  • Safety Management
  • Airside Operations
  • Emergency Management
  • Airside Security
  • Airside Operations and the Environment
  • Industry Safety Performance Indicators

Learn more about the Certificate in Airside Operations

The Certificate in Terminal and Landside Operations teaches participants how to optimize airport terminal and landside operations to provide a positive passenger experience in harmony with security requirements and revenue-generating activities.

The Certificate in Terminal and Landside Operations consists of the following five online modules:

  • Customer Experience Management
  • Airport Passenger Terminals
  • Landside Operations
  • Baggage and Cargo
  • International Perspective and Regulations

Learn more about the Certificate in Terminal and Landside Operations

The Certificate in Airport Business Operations provides participants with an understanding of airport business operations, including economic and regulatory principles, how airports are organized and the process of strategic, master and operations planning.

The Certificate in Airport Business Operations consists of the following seven online modules:

  • A Complex and Dynamic Business
  • Airport Economics
  • Regulatory Framework
  • Airport Organization
  • Airport Strategic Planning
  • Airport Master Planning
  • Airport Operations Planning

Learn more about the Certificate in Airport Business Operations

Enroling

Who should enrol?

  • Current, new or future personnel involved in Airside, Terminal, Landside, or Business Operations that require a sound understanding of an airport’s complex operational functions.
  • Personnel who would like to enhance their knowledge and understanding of the complex relationships involved between the various aspects of Airport Operations.
  • Personnel wishing to enhance their career opportunities and advance to leadership and management positions.
  • World Business Partners and Associates who wish to improve their knowledge and understanding of Airport Operations.
Chief Operations Officer (COO)
Oversees all airport operational functions, ensuring safe, efficient, and compliant service delivery across airside, landside, and terminal areas.
Reviews

Customer reviews

This course is enlightening and equips airport operations personnel to have a grasp of the fundamentals of how all the elements airport operational systems integrate with one another.

Anonymous

Quite interesting and educative. I am glad I took the course, I am certainly a better informed person and the knowledge learned will assist me in the course of my work as an Airside Operations Officer.

Blessing

It is a very interesting course. The information are presented in a simple way, easy to understand and the interface is user friendly.

Anonymous

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Yes – Ceventas, the company behind Klayo and the Online Learning Centre, is an ICAO TRAINAIR Plus member and all courses are accredited by Airports Council International (ACI).

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