Course content
To achieve the Airport Operations Diploma, candidates must successfully complete the following three courses within a three-year time frame:
The Certificate in Airside Operations provides participants with a broad understanding of airside operations at an airport. Participants will develop an understanding of the various components of Airside Operations and how these components interact with each other to form an operational system.
The Certificate in Airside Operations consists of the following seven online modules:
- Airside Infrastructure, Facilities and Personnel
- Safety Management
- Airside Operations
- Emergency Management
- Airside Security
- Airside Operations and the Environment
- Industry Safety Performance Indicators
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The Certificate in Terminal and Landside Operations teaches participants how to optimize airport terminal and landside operations to provide a positive passenger experience in harmony with security requirements and revenue-generating activities.
The Certificate in Terminal and Landside Operations consists of the following five online modules:
- Customer Experience Management
- Airport Passenger Terminals
- Landside Operations
- Baggage and Cargo
- International Perspective and Regulations
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The Certificate in Airport Business Operations provides participants with an understanding of airport business operations, including economic and regulatory principles, how airports are organized and the process of strategic, master and operations planning.
The Certificate in Airport Business Operations consists of the following seven online modules:
- A Complex and Dynamic Business
- Airport Economics
- Regulatory Framework
- Airport Organization
- Airport Strategic Planning
- Airport Master Planning
- Airport Operations Planning
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