Course content
The Certificate in Airport Business Operations consists of the following seven modules:
- Evolution of the Airport Business.
- Airport Business Models.
- Key Airport Challenges.
- Airport Management: Preparing for the Future.
- Key Financial and Economic Issues.
- Revenue Generation.
- Setting Rates and Charges.
- Operating Costs and Expenditures.
- Operating Profitability.
- Financing Major Infrastructure Projects.
- Financial Performance Measures.
- Airports as Economic Generators.
- History of Aviation Regulation.
- International Civil Aviation Organization (ICAO).
- ICAO Annexes, Standards and Recommended Practices (SARPs).
- Other Important Organizations.
- Airport Ownership and Management Models.
- Airport Privatization.
- Airport Stakeholders.
- Measuring Customer Satisfaction.
- Strategic Planning Process.
- Mission, Vision and Values.
- Situation Analysis.
- Strategic Action Plan.
- Master Planning Process.
- Facilities Inventory and Traffic Forecast.
- Requirements Analysis and Alternative Development.
- Environmental and Land Use Planning.
- Consultation.
- Financial Analysis and Master Plan Report.
- Operations and Maintenance Planning.
- Safety Planning.
- Security Planning.
- Operations during Construction Planning.
- Emergency and Business Continuity Planning.





