Course content
The Airport Behaviour Detection Fundamentals course covers the following topics:
- Key elements of behaviour detection
- The role of behaviour detection in proactive aviation security
- The importance of understanding the airport environment and what is ‘normal’
- Understanding the threats facing civil aviation
- Motivations for conducting an attack (e.g., terrorism and criminality)
- What do we mean by hostile reconnaissance?
- Identifying and assessing cues to deception:
- Verbal and non-verbal cues
- Factors that can lead to bias in decision-making
- Avoiding stereotyping and discrimination
- Tips for improving the detection of deception
- Skills and techniques for conducting effective resolution conversations
- The importance of adopting a customer service approach
- The importance of reporting concerns and following your organization’s processes and procedures







