Airport training is at a turning point.

Discover the five forces reshaping how airports develop, retain, and grow their people, and the framework to help you respond.

Download the White Paper

The way airports develop their people is changing fast.

Boeing projects demand for 2.4 million new aviation professionals by 2044, with two-thirds of that figure driven by attrition and retirement rather than fleet growth. Ground handling turnover is running as high as 50 percent in some regions, and replacing a single skilled aviation professional now costs between 75 and 300 percent of their annual salary.

This white paper, developed jointly by Klayo and the Online Learning Centre, examines the five forces reshaping airport workforce development and sets out a practical framework to help airport leaders assess where they stand today and where to focus next.

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INSIDE THIS WHITE PAPER

  • Why the post-pandemic workforce crisis has become a long-term structural shortage, not a cyclical recovery issue
  • How digital and blended training delivery became permanent infrastructure, not a pandemic workaround
  • The shift from compliance-only training to career-connected development, and why retention depends on it
  • The new domains entering airport training curricula, from cybersecurity and sustainability to AI literacy and digital transformation
  • A practical five-dimension maturity model to help you benchmark your current state and sequence what comes next

 

This is for you if…

You lead airport operations, HR, compliance, or workforce strategy.
You are managing persistent turnover alongside growing compliance and capability pressure.
Your current training program is built around regulatory minimums, with no clear line to retention or career progression.
You want a framework grounded in airport realities, not theoretical ideals.
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ABOUT KLAYO

Klayo is the only workforce intelligence platform purpose-built for the airport and aviation industry. It connects people, skills, training, and compliance to enable proactive, data-driven workforce planning, helping airports operate safely, efficiently, and at scale.

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ABOUT THE ONLINE LEARNING CENTRE

The Online Learning Centre (OLC) has delivered aviation training for 17 years and offers over than 150 ACI-accredited courses spanning airport operations, security, safety, and digital transformation, from foundational knowledge through to advanced diploma-level qualifications.