Airports are increasingly dealing with shifting workforce demands, tighter compliance expectations, and growing pressure to plan roles and skills with far more precision. Many teams know where their workforce stands today, but far fewer have the visibility to anticipate what they will need next.
Klayo Intelligence was built to close that gap.
Industry data shows the extent of the pressure. The ACI World and ICF 2025 Airport Workforce Management Report highlights how attraction, retention and upskilling are now central to operational continuity for airports in every region. One study examining airport workforce trends also describes a growing mismatch between existing skill sets and the capabilities required for current operations and technology pathways.
Another analysis from the Airport Council in 2022 found that 74 percent of the airport workforce is willing to learn new skills to remain employable, yet many employers do not have structured systems to manage capability development at scale.
These insights point to a clear need for better tools to benchmark roles, identify capability gaps, and build a workforce plan that is grounded in evidence.
Klayo Intelligence is designed to help HR and operations leaders understand the roles they have, the roles they need, and the capability gaps that sit between them. It connects industry data, competency insights, and operational requirements so that workforce planning becomes a strategic function with clear outcomes.
Below are the core use cases that leaders rely on.
Airports often wonder how accurate their job descriptions are and how they compare to the broader industry. Klayo Intelligence provides a structured way to answer that question.
You can view how key positions are defined within the industry, what tasks and competencies are most common, and where your current specifications may be over engineered or incomplete.
This helps you make stronger decisions about job design, headcount levels, training expectations, and investment in specific roles.
Once you have benchmarked insights, Job Builder lets you turn them into clear and actionable job profiles.
You can define required skills, certifications, knowledge areas, and tasks with far more confidence.
Job Builder links role requirements directly to training, compliance obligations, and proficiency checks, which ensures every role is tied into your operational reality from day one.
Klayo Intelligence supports forward planning by helping you understand where capability gaps are emerging.
You can track roles at risk of becoming understaffed, identify where skills may soon be outdated, and map training pathways that address these gaps in advance.
This allows you to plan transitions, redeploy talent, and maintain compliance without the last minute scramble that so many airports face.
Airports that invest in structured, evidence based workforce planning build stronger teams and reduce operational risk.
With Klayo, you get faster role creation, clearer job standards, stronger alignment between training and real operational needs, as well as better visibility of risks before they turn into disruptions. From recruitment to training, compliance, and operational planning, decisions become easier because they are backed by data instead of assumptions or outdated documents.